Contact us

Follow us online
Find us on Facebook, Twitter, Instagram, Pinterest and YouTube.

We also send out an email every month or two with exclusive offers, news and interesting features: athlete interviews, tales of outdoor adventure and stories from our herder community. Subscribe here.

General enquiries
We love to hear from our customers, so do please feel free to email We are a small but dedicated team and so we’ll do everything possible to answer you quickly.

We’d also like to hear from retailers and other companies interested in partnering with us.

Customer service
We want you to be overjoyed with your purchases, so we’ll try to sort out any problems quickly. Firstly, here’s how to return or exchange items. You can reach our customer services team by:

  • Emailing or
  • Calling +44 (0)207 118 0686 between 8.30am and 6pm, Monday to Friday and 9am to 4pm on Saturdays GMT.

Athlete enquiries
We work with a team of outdoor athletes across the world who test our products and help us spread the word about them. In return, we offer free products and publicity.

Apply here to join the team or email with any questions.

Media enquiries
If you'd like to write about us or any of our products please contact for the latest press releases and images.

We have some samples available to test so if you're a journalist drop us a line and we'll let you know what's available.

Mailing address
Kora, Cumbernauld Business Centre, Carron House, Carron Way, Cumbernauld, G67 1ER, UK. Please do not send returns to this address - email or call us first, thanks!

Our registered address (NB - not our postal address) is 36/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong.

Our Company number is 1769848 and our VAT no is GB 169745556.